Daily Work Management is a process to gain control over plan vs actual and to bring stability and predictability in day to day processes. Daily work management allows to know on a daily basis if we are on track to achieve goals or not. There are 3 key elements of Daily Work Management
- Daily Standard work (Leader standard work and Gemba Walks)
- Visual Controls
- Daily Accountability Meetings
Daily Standard Work (Leader standard work and Gemba Walks): is a standardized set of tasks to be executed within specified time frames (daily, weekly, monthly). Daily Standard work establishes routines or benchmarks that enable the detection of irregular conditions. Daily Standard work is a set of behaviors and tasks that leaders at each level should use every day to enhance continuous improvement or kaizen culture.
Gemba Walks are integral part of Daily Standard work and help to gain an in-depth understanding of operational processes by going to Gemba (a place where actual work is done). Purpose of Gemba walk is to observe and ensure standard work is followed everywhere and abnormalities are identified and corrected immediately.
Visual Controls: Daily Standard work also includes implementation of of Visual Controls. Visual controls help in a swift comparison of anticipated versus actual performance during the gemba walks.
Daily Accountability Meetings: Each day, it is essential to ensure that routine & improvement tasks are being carried out as planned and seek assistance when needed. Leader’s accountability in daily operations involves examining data, establishing the subsequent actions, prioritizing tasks, allocating resources, identifying responsible parties, and setting due dates. Content and agenda of Daily Accountability meetings are recorded on a visual board. At each meetings, team at each level of hierarchy gathers around the board, discuss the progress against Goals or Key performance indicators and present status of improvement actions